All Systems Operational
VisualVault - GRMIMS Operational
90 days ago
99.99 % uptime
Today
VisualVault Web UI   ? Operational
90 days ago
100.0 % uptime
Today
REST API   ? Operational
90 days ago
100.0 % uptime
Today
Document Viewing   ? Operational
90 days ago
99.99 % uptime
Today
eScan   ? Operational
90 days ago
100.0 % uptime
Today
VisualVault - North America 3 (NA3) Operational
90 days ago
100.0 % uptime
Today
VisualVault Web UI   Operational
90 days ago
100.0 % uptime
Today
REST API   ? Operational
90 days ago
100.0 % uptime
Today
Document Viewing   ? Operational
90 days ago
100.0 % uptime
Today
VisualVault - North America 4 (NA4) Operational
90 days ago
100.0 % uptime
Today
VisualVault Web UI   ? Operational
90 days ago
100.0 % uptime
Today
REST API   ? Operational
90 days ago
100.0 % uptime
Today
Document Viewer   ? Operational
90 days ago
100.0 % uptime
Today
VisualVault - South America 1 (SA1) Operational
90 days ago
100.0 % uptime
Today
VisualVault Web UI   Operational
90 days ago
100.0 % uptime
Today
REST API   ? Operational
90 days ago
100.0 % uptime
Today
Document Viewing   ? Operational
90 days ago
100.0 % uptime
Today
VisualVault - Public Sector Operational
Florida DCF   ? Operational
California CDPH   ? Operational
Arizona OPG   ? Operational
VisualVault - Australia (Automation Technologies) Operational
VisualVault Web UI   Operational
REST API   Operational
VisualVault - Import Services Operational
Email Monitoring Service   ? Operational
V-Fax   ? Operational
VisualVault - Infrastructure Operational
Compute Cloud - US East   Operational
Compute Cloud - US West   Operational
Storage Cloud - US East   Operational
Storage Cloud - US West   Operational
Global DNS   Operational
Load Balancing US East   Operational
Load Balancing US West   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The viewer servers will be going through a software upgrade from 13.1 to 13.4 to provide enhanced reliability and performance. Downtime is expected to be 5-10 minutes.
Posted on Sep 10, 09:01 MST
Users may notice a slowdown in performance, but no down time is expected with this maintenance window.
Posted on Sep 17, 11:29 MST
Past Incidents
Sep 21, 2018
Resolved - This incident has been resolved.
Sep 21, 07:57 MST
Update - The issue has been resolved.
Sep 21, 07:52 MST
Investigating - We are currently experiencing issues when launching document viewing sessions. We are actively working on a fix and expect to have this resolved soon.
Sep 21, 07:46 MST
Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.