All Systems Operational
Uptime over the past 90 days. View historical uptime.
VisualVault - GRMIMS Operational
90 days ago
99.99 % uptime
Today
VisualVault Web UI ? Operational
90 days ago
100.0 % uptime
Today
REST API ? Operational
90 days ago
100.0 % uptime
Today
Document Viewing ? Operational
90 days ago
100.0 % uptime
Today
eScan ? Operational
90 days ago
99.99 % uptime
Today
VisualVault - North America 3 (NA3) Operational
90 days ago
100.0 % uptime
Today
VisualVault Web UI Operational
90 days ago
100.0 % uptime
Today
REST API ? Operational
90 days ago
100.0 % uptime
Today
Document Viewing ? Operational
90 days ago
100.0 % uptime
Today
VisualVault - North America 4 (NA4) Operational
90 days ago
100.0 % uptime
Today
VisualVault Web UI ? Operational
90 days ago
100.0 % uptime
Today
REST API ? Operational
90 days ago
100.0 % uptime
Today
Document Viewer ? Operational
90 days ago
100.0 % uptime
Today
VisualVault - South America 1 (SA1) Operational
90 days ago
100.0 % uptime
Today
VisualVault Web UI Operational
90 days ago
100.0 % uptime
Today
REST API ? Operational
90 days ago
100.0 % uptime
Today
Document Viewing ? Operational
90 days ago
100.0 % uptime
Today
VisualVault - Envision Operational
90 days ago
100.0 % uptime
Today
VisualVault Web UI ? Operational
90 days ago
100.0 % uptime
Today
REST API ? Operational
90 days ago
100.0 % uptime
Today
Document Viewing ? Operational
90 days ago
100.0 % uptime
Today
Print to VisualVault ? Operational
90 days ago
100.0 % uptime
Today
File Pipeline Service ? Operational
90 days ago
100.0 % uptime
Today
VisualVault - Public Sector Operational
90 days ago
100.0 % uptime
Today
Florida DCF ? Operational
California CDPH ? Operational
Arizona OPG ? Operational
Pierce County Human Services Operational
90 days ago
100.0 % uptime
Today
VisualVault - Australia (Automation Technologies) Operational
VisualVault Web UI Operational
REST API Operational
VisualVault - Import Services Operational
Email Monitoring Service ? Operational
V-Fax ? Operational
VisualVault - Infrastructure Operational
Compute Cloud - US East ? Operational
Compute Cloud - US West ? Operational
Storage Cloud - US East Operational
Storage Cloud - US West Operational
Global DNS Operational
Load Balancing US East Operational
Load Balancing US West Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
HTTPS://NA3.VISUALVAULT.COM - Application Upgrade May 24, 18:00-19:00 MST
We will be performing a minor software upgrade to the Visual Vault application, no downtime is expected.
Posted on May 22, 11:35 MST
Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019
E-Scan Issues
Resolved - This issue has been resolved.
May 20, 08:30 MST
Investigating - We have identified an issue with E-Scan and are working to resolve the issue.
May 20, 08:11 MST
May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019
E-mail Notifications
Resolved - This incident has been resolved.
May 13, 20:12 MST
Update - The issue has been resolved and all e-mail services are operational.
May 13, 07:59 MST
Identified - We have identified an issue with the e-mail service within the AWS infrastructure and our incident response team is working on resolution. This affects all e-mail notifications within Visual Vault.
Please subscribe to this page for updates.
May 13, 07:58 MST
May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

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